Reputation Management

Review Responding & Review Removal

Review Responding

Not sure how to respond to a review you received on Google? Facebook? Yelp!? We're here to help.

We can help provide you with a response to those 1-3 star reviews stating dissatisfaction. With negative reviews, you cannot just pass them off. Responding to a negative review shows a potential customer that you care and that you took the time out to respond to the person who wrote the negative review. And sometimes, that person that wrote that negative review will come back and change it after trying your services again with your sincere response.

We can also help you with managing those pesky spam reviews, and submitting tickets to Google.

You will be able to see your reviews in your SEO report as well.

(Don't worry - this is a negative review left with a Merry Maids location.)

Review Removal & Spam Review Support

Removing Google reviews is really, really hard. But we're experts in doing it.

Sometimes negative reviews will be left by people with poor intentions. They might be competitors, disgruntled employees, families of customers, etc. When this happens, a strategic approach must be taken to get these removed. The TMS team has years of success in getting reviews removed. We know the process, the loopholes, and how to argue a case with evidence to Google to get that pesky review removed. Will it always work? No, and we'll let you know ahead of time if we think there's good chance for success. Review removal costs hundreds of dollars with outside vendors, but it's included in CORE.

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